EXHOBBY Help Center
Find setup guides, troubleshooting tips, order help, and spare parts support for your RC airplanes, boats, cars, batteries, and remote systems.
Browse Help by Topic
Order & Shipping Help
Track your order, review shipping timelines, and find delivery support for EXHOBBY purchases.
Returns & Refunds Help
Learn what to prepare before requesting return, refund, replacement, or damaged-package support.
RC Airplane Help
Get setup, binding, trimming, launch, and troubleshooting help for EXHOBBY RC airplanes.
RC Boat Help
Find guidance for battery setup, water checks, capsize recovery, steering, and hull care.
RC Car Help
Troubleshoot steering trim, throttle response, drivetrain issues, tires, and basic maintenance.
Battery & Charging Help
Review safe charging basics, battery care, connector checks, and common charging questions.
Transmitter & Receiver Help
Learn binding steps, control checks, signal tips, and transmitter setup basics.
Spare Parts Help
Find replacement parts by model, SKU, product photo, or part location before contacting support.
Getting Started Guides
New to RC hobbies? Start with charging, safety checks, first-run setup, and beginner tips.
Popular Help Topics
Check your shipping confirmation email for tracking first. If tracking has not updated or you cannot find it, visit Order & Shipping Help or email support@exhobby.com with your order number.
Start with a fully charged flight battery and fresh transmitter batteries. Power on in the sequence recommended in your manual, keep the model close to the transmitter, and remove nearby signal interference. See RC Airplane Help and Transmitter & Receiver Help.
Confirm the charger is powered, the connector is fully seated, and the battery is not hot, swollen, damaged, or deeply discharged. Stop using any damaged battery and review Battery & Charging Help.
Dry the boat immediately, remove the battery, and inspect the hatch seal, drain plug, hull, and cooling lines. Do not run again until the electronics are fully dry. Visit RC Boat Help for checks.
Check steering trim first, then inspect tires, wheel nuts, suspension arms, and steering linkage for damage or debris. For step-by-step checks, go to RC Car Help.
Use the product model name, SKU, manual, and clear photos of the part or where it installs. If you are unsure, visit Spare Parts Help or email support@exhobby.com before ordering.
Still need help?
Contact support@exhobby.com with your order number, model or SKU, and a clear photo or video if your question is about a product issue.